FIFA World Cup

 

Role: Sr. Project Manager - Acceptance (Contract)

Client: Visa

Duration: June 11, 2026 – July 2025 (Event Days: June 11 - July 19, 2026)

Location: United States, Canada, and Mexico

Event Scale: # in-person attendees + global audience

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Overview

Google I/O is Google's flagship developer conference, bringing together engineers, product teams, and technology enthusiasts from around the world for talks, interactive learning with Google experts, and a first look at Google's latest developer products. Google I/O 2025 featured a hybrid of both video-on-demand and live components, including ~90 sessions and onsite demonstrations from developers showcasing their technologies.​

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As part of the core operations team for Google I/O 2025, I helped bring Google’s flagship developer conference to life—supporting thousands of in-person attendees and a global developer community tuning in via livestream.

Working alongside internal Google teams and agency partners, I managed cross-functional logistics, live session production, and real-time problem solving across a sprawling venue footprint. My role required tight coordination, adaptable systems, and calm leadership under pressure—all in service of creating a seamless, high-impact experience for developers, press, and partners around the world.

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Scope of Work

• Payments Footprint: ~20,000 Total POS

  • Stadiums (inside): 12,000​

  • Stadium Fan Experience (outside): 1,600

  • FIFA Fan Festivals: 4,000

  • Retail: 1,600

• Unique payment tweminal models: 41

• End-to-end payment solutions: 55

• Merchant engagements: 32

  • Stadium concessionaires: 16​

  • FIFA Fan Festivals: 15

  • Retail: 1 (Fanatics)

• Payment Experiences supported

  • Fixed Concessions​

  • Temporary / Pop-Up Concessions 

  • Mobile Carts / Stands

  • Just Walk Out (Autonomous Concessions)

  • Grab & Go (attended and unattended)

  • Food Trucks

  • Hawkers

  • Retail Merchandise

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• Workflow optimization & documentation

• Venue operations & resource planning

• Real-time problem solving under pressure

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Key Contributions​

Live Session Production Management 🎥

• Led the end-to-end coordination of Android stack sessions, managing 20+ speakers and producers

• Oversaw tech checks, rehearsals, and live execution for sessions streamed globally

• Built and enforced session timing protocols to maintain production flow across stages

• Liaised with internal Google stakeholders and vendor teams (Element, DreamTek) to deliver consistent AV quality and experience

Cross-Functional Collaboration 🤝

• Acted as the connective tissue between marketing, PR, legal, and engineering teams

• Streamlined speaker workflows and communication across time zones and departments

• Navigated daily syncs, change requests, and last-minute pivots with clarity and composure

Operational Process Optimization 🔧

• Developed briefing templates, show flows, and staffing docs used by on-site teams

• Instituted quality control checkpoints that caught production risks before they escalated

• Refined internal workflows for faster approvals and smoother day-of execution

Resource & Logistics Management 🛠️

• Coordinated staffing and equipment across multiple event “villages” and demo zones

• Managed badge pickup operations, on-site crew schedules, and attendee flow planning

• Supported the implementation of updated security and credentialing protocols

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Results

• Successfully executed a multi-day conference with 4,500+ confirmed registrations

• Maintained high production standards across 30+ live sessions and keynotes

• Contributed to a seamless attendee and speaker experience (on-site and online)

• Delivered post-event insights that informed planning for future Google events

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